Sunday, April 18, 2010

AirAsia X London Stansted flight distruptions


AirAsia X London Stansted flight distruptions

Following a further review of the latest Met Office information, UK National Air Traffic Services (NATS) has announced that restrictions will continue to remain in place in UK airspace until 0100 (UK time), Monday 19th April, at the earliest. This airspace closure is due to the volcanic ash cloud over parts of UK and Europe which means it is not possible to operate the aircraft due to safety considerations on the direction from the UK National Air Traffic Service (NATS).

Following this decision the following flights will not be operating:
• D72008 Kuala Lumpur to London Stansted on 15th, 16th, 17th and 18th April
• D72009 London Stansted to Kuala Lumpur on 15th, 16th, 17th and 18th April

Guests who have registered their mobile telephone numbers and email addresses with us will be notified by SMS text and email message. Please update your contact information via the www.airasia.com website (through “Manage My Booking” portal), and for those unable to access the portal, please email aax_eu@airasia.com.

If you are booked to travel on an affected flight, AirAsia X will waive change fees for confirmed bookings to and from Kuala Lumpur and London Stansted for travel up to and including 30th April 2010. Please email aax_eu@airasia.com should you wish to change your flight.

Please continue to monitor our website for latest developments on flights due to operate on Monday 19th April onwards.

If your flight has been affected by this airspace restriction, please do not travel to the airport unless you are holding a confirmed booking for the day of travel when the restriction is lifted.

AirAsia X London Stansted flight distruptions

Following a further review of the latest Met Office information, UK National Air Traffic Services (NATS) has announced that restrictions will continue to remain in place in UK airspace until 0100 (UK time), Monday 19th April, at the earliest. This airspace closure is due to the volcanic ash cloud over parts of UK and Europe which means it is not possible to operate the aircraft due to safety considerations on the direction from the UK National Air Traffic Service (NATS).

Following this decision the following flights will not be operating:
• D72008 Kuala Lumpur to London Stansted on 15th, 16th, 17th and 18th April
• D72009 London Stansted to Kuala Lumpur on 15th, 16th, 17th and 18th April

Guests who have registered their mobile telephone numbers and email addresses with us will be notified by SMS text and email message. Please update your contact information via the www.airasia.com website (through “Manage My Booking” portal), and for those unable to access the portal, please email aax_eu@airasia.com.

If you are booked to travel on an affected flight, AirAsia X will waive change fees for confirmed bookings to and from Kuala Lumpur and London Stansted for travel up to and including 30th April 2010. Please email aax_eu@airasia.com should you wish to change your flight.

Please continue to monitor our website for latest developments on flights due to operate on Monday 19th April onwards.

If your flight has been affected by this airspace restriction, please do not travel to the airport unless you are holding a confirmed booking for the day of travel when the restriction is lifted.

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